Crane Merchandising Systems has become the latest machine manufacturer to join Parcel Holders as a connected Parcel Supplier.
“Adding Crane to our portfolio means that more than 70% of the parts needed by vending operators will come direct from connected suppliers. Also, we offer our maximum discount to those purchasing from connected suppliers so the smallest vending start-up can enjoy the same service at the same price as the largest most established national player” said Parcel Holders’ MD Ed Fraser.
“Our customers know when parts arrive at our PUDO’s and when they are collected by their service engineers,” Ed said, “Now they also see when Crane’s orders have been processed, and when they’ve been dispatched – all on one single, user-friendly Parcel Holders webpage.”
Gillian White, Crane’s VP GM, Coffee, was equally upbeat about the new arrangement. “I’m delighted to confirm that we will be using the Parcel Holders service with immediate effect,” she commented. “What Ed and the PH team offer is a real breakthrough in driving after-market support and it fits hand-in-glove with our business model of driving continuous improvement in all that we do.”