Wilkes Vending and SB Software have signed a contract to run Vendmanager as the vending management system for the company’s operations.
Wilkes Vending is a member of the Wilkes Group headquartered in Wakefield, now celebrating over 70 years of success initially founded on servicing works canteens after the end of the Second World War.
Wilkes Vending specialises in the operated vending market and currently fills, cleans, repairs and maintains over 3,000 hot drink, snack and cold drink vendors across the North. The fleet of 45 highly experienced engineers and operators provides the utmost attention and paramount service to customers large and small.
In addition to the fully managed service, Wilkes also supplies equipment on a rental basis to provide customers with an additional profit centre.
Mark Booth, director at Wilkes Vending, said: “Here at Wilkes we have a long and proud record of providing excellence in service, second to none. At the same time, we are also forever looking to the future – especially where we can harness technology to do ever more, ever better. We see Vendmanager as a significant part of that future.”
At the kick-off meeting for the implementation of Vendmanager, Phil McGhee, head of operations at SBS added: “We are proud to have been selected by such a prestigious operator to help run what is the life blood of their business, and look forward to contributing to customer service, visibility and efficiency through Vendmanager.”