Vending International
Hearing you loud and clear!
Published:  10 July, 2008

In today's world, what do we really want from our beverage and snack machine manufacturers - and do trends in the marketplace really affect our offering?

Time was when most people wanted nothing more than a basic vendor that sold drinks that were hot and didn't steal your money. Today's vending technology has come a long way. Machines now have a host of innovations including new temperature control systems, user-friendly software, enhanced MDB management, and cashless systems to complement it all.

"So, we've got everything thing we need, the technology, research and development, and can now rest on our laurels. But how far that really is from the truth", explains Carl Bjorkstrand, Managing Director of N&W Global Vending. "For listening is the most important part of our business, and whether it's to a distributor, an ingredients supplier or the end-user we take it all in.

"Having spoken to many people in day-to-day business life and at trade shows, it seems to me that there is a real desire to provide ethically traded products. Customers want to be able to buy a machine that has the opportunity to be branded with their preferred choice of ingredients, whether that's Café Direct, Fairtrade Foundation or Rainforest Alliance. And that's exactly what we've done.

"N&W has a service to provide customers with the equipment range and option of providing bespoke graphics to promote ethically traded products. Whether a customer's allegiance lies with ethical organisations such as UK-based Fairtrade Foundation, or the slightly lesser-known New York-based international conservation body Rainforest Alliance, we know that our customers value the opportunity to remain ethical, environmentally sound and sustainable.

"We are concerned about environmental impact and sustainability, without just paying lip service", continued Carl, "and were the first leading vending machine manufacturer to achieve ISO 14001 way back in 1997. Our constant drive to be at the forefront of eco-friendly working practices was also recognised at AVEX when we were awarded the Best Sustainability Initiative Award.

"Listening to consumer and industry demand to provide customers and distributors with the products they need to give them competitive edge, whilst recognising green ambitions, is key to opening doors and developing the sustainable operation of the future."

http://www.nwglobalvending.com/






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